Privacy policy

Just Long Hair Ltd is committed to protecting privacy. We will only use the information that we collect about you lawfully in accordance with the Data Protection Act 1998 and GDPR 2021 and as defined for this purpose the data controller is:

 

Just Long Hair Ltd

124 City Road

London

EC1V 2NX

Company Reg No:

 

Privacy and protection of your personal information are particularly important to us. We will not share our customers’ information with anyone or any company unless it is needed to do so for the processing of your order. Your personal information is only used to process your order only and to contact you to update you on your orders. Optionally you may also subscribe to our newsletter which we may inform you of important service updates and offers. Just Long Hair Ltd does not store credit card details nor do we share customer details with any 3rd parties.

 

The information held by us about you will be accurate, current, and relevant. You can check the information held about you by contacting us and if any of your data is found to be inaccurate, we shall promptly rectify this by deletion or correction as appropriate at your request.

We have put in place various security measures to protect any data or information we may hold about you and guarantee that such data or information shall be held securely in accordance with our internal security policy and the Laws of England. If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your permission first. This does not affect your statutory rights as a consumer.

We may collect the following information:

  1. Name

  2. Contact information including email address.

  3. Postcode, delivery address, and billing address

  4. Billing information is processed by our partner's WIX Payment system.

  5. Last 4 digits of your payment card for refunds and payment reference

We require this information to understand your needs and provide you with a better service, and for the following reasons:

  1. Internal record keeping.

  2. We may use the information to improve our products and services.

  3. We may send promotional emails about new products, special offers, or other information which we think you may find interesting using the email address which you have provided and given consent to us to do so by subscribing to our newsletter.

  4. From time to time, we may also use your information to contact you for customer service feedback. We may contact you by email or phone. We may use the information to customise the website according to your interests, however, if you specify that you do not wish us to do so then we will not.

  5. We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so.

  6. You are legally entitled to request details of the personal information which we hold about you, under the UK's Data Protection Act 1998 and GDPR, and request the right to be forgotten.

 

We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.